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Customer Care
We keep only what we need to bake, deliver, and reply to you — nothing more.
Name, phone number, email if you share it, pickup or delivery notes, order details, and any dietary information you choose to send. Orders and messages reach us through WhatsApp.
To confirm cakes, arrange pickup or delivery, and reply to your questions. We do not sell your details. We do not run a separate mailing list — if you ask for updates, that request stays in our WhatsApp chat with you.
We keep order notes as long as we need them to fulfil your bake and look after food safety. Message us on WhatsApp if you want details updated or removed.