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Customer Care
Cakes travel in chilled boxes, kept upright, and only when they will arrive well.
We deliver locally. If you are further away, ask — we will tell you honestly whether the cake will travel well.
Delivery times are booked when your order is confirmed. Celebration cakes are planned to arrive 2–4 hours before the event unless you prefer otherwise.
Keep the box level, refrigerate if you will serve later, and bring to room temperature 20–30 minutes before cutting. Cream cakes prefer the cool.