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Customer Care
A short guide to ordering, custom cakes, and how we look after your celebration.
Most cakes are happiest with 48 hours’ notice. Wedding and fully custom cakes need 7–14 days so we can plan the flavour, finish, and bake.
Our kitchen handles gluten, dairy, eggs, and nuts. We can often adapt a recipe — tell us in the order notes and we will confirm what is possible before we bake.
Yes. We’ll set a time with you so the cake is finished, chilled, and boxed when you arrive.
Share the occasion, servings, flavour, and any reference images on the order page. Place order opens WhatsApp so we can reply with a quote and a date.